Customer Policy
Service Terms & Authorization
Clear authorization helps Royal care for each vehicle responsibly and keep the service experience calm and predictable.
Vehicle access and service
By reserving, the customer authorizes Royal Detailing to access, move when reasonably necessary, document, and perform the selected service on the identified vehicle at the agreed location.
Vehicle condition
Royal may document pre-existing condition before work begins. Customers should identify known damage, sensitive materials, aftermarket finishes, access limitations, or other handling concerns before service.
Personal belongings
Please remove valuables and personal belongings before service. Royal Detailing is not responsible for unsecured personal items left inside the vehicle.
Timing and access
The ready-by time is a planned completion commitment under normal conditions. Vehicle access, weather, approved additional work, or operational conditions may affect completion. Royal will communicate material changes.
Payment
Routine Concierge Refresh and Signature Detail services require no advance payment. Payment is due after completion by Zelle or cash.
Operational policy version: August 12, 2026. These concise policies should receive professional legal review before full production launch.